Standard Warranties

Clark Wellness products are backed by a standard warranty against defects in materials and workmanship. The information provided here is an overview of our warranty program. For specific information related to your product, contact Customer Service at 1-800-748-7172 between the hours of 9:00 a.m. – 5:00 p.m. CST Monday-Friday or email [email protected].

Warranty coverage begins at the time the product is delivered to the consumer and is non-transferable. The warranty only applies to the product and does not include any accessories.

Standard Product Warranty

Parts Labor
Exerciser Elite 2 years 2 years
Kneading Fingers 2 years 2 years
Reflex Wave 2 years 2 years
Reconditioned Exerciser Elite 1 year 1 year
Reconditioned Kneading Fingers 1 year 1 year

Clark Enterprises 2000, Inc. (Clark’s) warrants this product against any inherent mechanical defects provided that (1) the product is operated in accordance with the printed instructions, (2) the product is not subjected to misuse, negligence or accident, and (3) the product receives proper care, protection and maintenance.

Persons or Parties Covered by Warranty

This warranty, provided by Clark’s, is extended only to the original purchaser of this product from Clark’s authorized dealers. This warranty cannot be transferred and there shall be no second or third party beneficiary. Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the warranty period must be presented to obtain warranty service.

All warranty service requires authorization from Clark Wellness by contacting Customer Service at 1-800-748-7172 between the hours of 9:00 a.m. – 5:00 p.m. CST Monday-Friday. Products require a Return Authorization Number for any returns. Clark Wellness will not accept any products returned without a Return Authorization Number. Shipping charges to Clark’s warranty department is the responsibility of the purchaser.

Limitation of Remedy

The existence of claimed defects in any product covered by this warranty is subject to Clark’s inspection and judgment. Clark’s liability is limited to the repair of any defect found by Clark’s to exist, or at Clark’s option, the replacement of the defective part(s), free of charge, including return shipping charges. Clark’s will only cover shipping charges in the lower 48 Continental States. Replacement and exchange parts will be warranted for the remainder of the original Clark’s warranty per first paragraph above. This warranty is offered to the original purchaser in lieu of all other warranties, expressed or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. In no event shall Clark’s be liable for incidental or consequential damages.

Repaired or Altered Equipment

The warranty specified does not cover any equipment that has been repaired or altered by any party other than Clark’s or its authorized dealers. All other warranties and conditions, either expressed or implied, including implied warranties of merchantability and fitness for a particular purpose, are excluded and buyer assumes all risk and liability resulting from use of goods sold, and there are no oral agreements or warranties collateral to or affecting this written agreement. This warranty gives you specific legal rights and you also may have other rights that vary from state to state.